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Online Privacy & Security

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Protecting sensitive data is a high priority when it comes to banking. That’s why North Dallas Bank uses the latest in cutting-edge privacy software and programs to make sure our products and services are locked down tight. But the truth is, our security can only go so far. The rest is up to you, especially when it comes to online transactions.

With that in mind, here are some ways you can protect yourself.

  • Keep your personal computer (PC) to yourself. The more people that use your PC, the less control you have over its security.
  • Always lock or log off your PC when you are not using it.
  • Create passwords that only you can guess, and change them often.
  • Do not keep your password on a post-it note beside your PC or any other easily compromised area, such as a desk drawer. You should memorize it if at all possible. And don’t give it out to anyone.
  • If you suspect foul play on any of your accounts, report it immediately.
  • Lock your PC down tight with security software such as anti-virus and anti-spyware programs, and update them regularly.
  • Beware of email viruses. If you don’t know the sender, don’t open it – just delete it. And be especially on guard when it comes to attachments; don’t open one unless you know for sure that it is not malicious.
  • Your PC came with preloaded security features. Use them.
  • Set the encryption level on your browser to the strongest setting available, and take constant note of the encryption levels of your favorite sites and applications.
  • Make sure that any software you use or download comes from reputable sources. If you are not sure about a company, do not download anything until you’ve checked them out.
  • Personal account numbers such as social security, credit card and bank account numbers should NEVER be included in an email.
  • If something sounds too good to be true, it probably is.
  • If you are called or emailed about a security compromise on your account or fraud investigation, always verify this by calling us directly. Do NOT take their word for it.
  • Do not fall for any scam that demands something from you up front. This includes wiring money, withdrawing cash, providing account information and more. Always verify these offers. If they are reputable, they will stand up to scrutiny.

 

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North Dallas Bank & Trust Co. is a Member FDIC and an Equal Housing Lender elh
Click here to access the Texas Department of Banking for Consumer Complaints
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