committed to you.

We are committed to providing an exceptional customer experience, and we encourage you to contact us with any concerns via the options below.


Contact Us

North Dallas Bank & Trust Co.

P.O. Box 801826
Dallas, TX 75380-1826

PHONE

972.716.7100
or 800.275.7966

EMAIL

customer.service@ndbt.com

Complaint Report Disputes

North Dallas Bank & Trust Co. may report information regarding your credit accounts with us to consumer reporting agencies and we make every effort to provide accurate information. If we report any inaccurate information about your account(s) to a consumer reporting agency, please notify us by completing the Consumer Dispute Form.


consumer complaint notice

North Dallas Bank & Trust Co. is chartered under the laws of the State of Texas and, by state law, is subject to oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against North Dallas Bank & Trust Co. should contact the Texas Department of Banking through the following means: